HR Consultant Services Gold Coast | HR Outsourcing & Expert Solutions

HR Consultant for Small Business

HR Support and Advice when you need it - Protect yourself from Fair Work Breaches and have that peace of mind in times of turbulence with an HR Expert supporting you along the way



As a business, Fresh HR Insights Pty Ltd have made it our mission to protect business owners from such circumstances and get them compliant and their teams productive. Our hr consulting firm is working to empower every business by setting solid foundations and ensuring that when faced with difficult employees, facing a claim of unfair dismissal, Bullying, Harassment or working to build a solid workplace culture we have you covered.

Expert Industrial Relations Support when you need it

Fresh HR Insights was established in 2012, to provide consulting and outsourcing services in Human Resource Management, Employment Relations and Industrial Relations to businesses on the Gold Coast and South East Queensland. Our team are experts in the management of work-related obligations and entitlements between employers and their employees. We not only help you to Eliminate workplace concerns with Fair Work and Employment Legislation compliance but help you build committed workplaces with engaged teams. Our Team has you covered with minimum wages, Better Overall Testing (BOOT, unfair dismissal claims,  disciplinary management, redundancies, hours of work, leave entitlements, flexible working requests and other matters relating to employment standards. We are the go to business for workplace investigations – an impartial external way to resolve workplace complaints – from A to B including all meetings, documents, findings and outcome letters. In 2021 we extended our services to offer a mobile HR Support service for businesses as far north as Bundaberg down to Coffs Harbour and out to Toowoomba.

Contact us to find out how we can provide your business with Industrial Relations, Hr Solutions and Human Resource Support

We have helped many businesses with our advice and support on matters such as;

  • Disciplinary Management
  • Unfair Dismissal claims
  • Reasonable Management Action v Bullying claims
  • Absence management
  • Employment Contracts and flexible working agreements
  • Casual Conversion clauses and Management 
  • Updating and developing policies and procedures
  • Sexual Harassment, discrimination and bullying claims
  • Terminations of employment
  • Probation periods and workplace inductions
  • Workplace legislation obligations
  • Award and Legislation interpretation
  • Pay rates and BOOT calculation


– Why Partner With Us – 

Consistant Communication

If you’ve ever worked with an Outsource HR Company before you know first-hand that the biggest problem is getting the same person on the phone. We pride ourselves on being there when you need us and having the same person to talk to so no repeat conversations and mixed outcomes.

Great Results

People love us! Go ahead, open a new tab and look us up ‚we’ll wait. With years of successful Human Resource Consultancy and Recruitment under our belt we know what it takes to make our clients happy and we look forward to adding you to our list of satisfied customers.

Highly Qualified and Experienced

We take our Profession seriously and pride ourselves in our educational qualification’s and continued professional development. We do not supply with standard, generic documents and solutions. We are Experienced and Qualified in Human Resource Management and Employee Relations. Paulette is a University Lecturer – you can’t get more professional and EXPERT than that.

– What Our Clients Think –

We love hearing feedback from our clients.

It is great to know we are helping them focus on the bigger picture – growing their business through their greatest asset – their employees.


Services that we have available include

FB IG HR Advice Line - HR/ IR Services and Solutions | Gold Coast | South East Queensland
Comprehensive Employee Handbook - HR/ IR Services and Solutions | Gold Coast | South East Queensland
Our Services Page Employment Arrangements - HR/ IR Services and Solutions | Gold Coast | South East Queensland

Try out what we have on offer

Free Small Business New Employee Starter Kit. Please download our most commonly requested HR documents, free of charge.
All guides and templates that we have at Fresh HR Insights are compliant with the Fair Work Act 2009,
and are regularly reviewed and updated by our team of HR professionals

FOM6 - HR/ IR Services and Solutions | Gold Coast | South East Queensland

Keep up to date and Subscribe to our Newsletter 

Receive FREE direct to your inbox the latest HR Updates, Tips, Fair Work Award and legislation Changes and stay abreast to ensure your business is compliant and operating smoothly. Let us do what we do while you get on to do what you do best. 

New from 2021 – Remote HR Support widening our support areas with our mobile office.

After realising so many businesses did not have the support they needed during the COVID-19 Pandemic Fresh HR Insights launched a mobile support service and invested in a mobile office. This means we now servicing businesses with their HR support requirements not only virtually but also now within a 300km radius of the Gold Coast – this includes right up to Bundaberg, out to Toowoomba, and down to Coffs Harbour, NSW.

We have always had the intention to move what we do on the road and to travel as we work and with the pending arrival of our mobile office, we will now be able to do that. This means that businesses in the more remote locations can have access to professional and experienced HR support.

If you are a business within these areas or know of a business within this area, then contact us today 

Areas Covered Include (but not limited to) Bundaberg, Childers, Woowoonga, Maryborough, Gympie, Cooroy, Noosa Heads, Beerwah, Burpengary, Caboolture, Deception Bay, North Lakes, Sandgate, Chermside, Mount Gravatt, Springfield, Amberley, Ipswich, Gatton, Toowoomba, Pittsworth, Warwick, Stanthorpe, Glen Innes, Grafton, Coffs Harbour, Yamba, Evans Heads, Woodburn, Ballina, Lennox Heads, Bangalow, Casino, Lismore, Byron Bay, Murwillumbah, Tweed, Tweed Heads and of course our Hometown the Gold Coast.