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Be the leader that you wanted as an employee

Be the leader that you wanted as an employee

“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”

Maya Angelou

We live in a world where change is fast and we can not control it. Life is stressful and sometimes we feel powerless. Families that were once around the corner, are often either fractured or distant. Even marriage isn’t the reliable safety net that it once was. We are richer than ever before and we buy more goods than any other generation, and yet statistics keep showing that we are unhappier than ever.

As a small business owner you will be working on average 63% more than other workers. Nobody ever became a business owner so they could avoid working hard.

Running your own business stretches anybody’s work-life balance to the absolute limit. And it has emerged that micro-business owners are working an average of 52 hours a week, 63 per cent longer than the average worker.

Many micro business owners are both time and cash-strapped, they need to make the most of every day because the amount of time being squeezed into the working week is enormous.‚ π

“Tension is who you think you should be. Relaxation is who you are.” Chinese Proverb

When you started up in business and thought about the perfect workplace, what came to mind? For some it may be an office that is full of chitter chatter, smiles and high levels of productivity. Others may see it as employee’s sitting around on beanbags brainstorming ideas in an open office environment. There are some that see a perfect workplace as quiet order with work being done. For me it was everything that I didn’t like in places I had already worked. I wanted my work place to be fun, challenging, encouraging, developmental and with abundance of respect and loyalty. “I don’t go to work to be miserable so why should others”

As a small business owner you can be at the mercy of your employees. You cannot after all control how your employee’s get up each day or choose their attitude or how their day will pan out. This unknown can cause difficulties in a workplace as the different personality types, outside experiences, and choices a person makes can ultimately effect others.

What we can do however is nurture a workplace that many often dream about. From my experience of workplace’s and as a small business owner myself, I have put together 8 tips to build that mythic, dreamed about, idealized workplace from the ground up.

Essentially however, in my opinion, as a business owner the best way to get a dream work place is – treat others as you would have them treat you‚ π

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Tip number Seven

Be the leader that you wanted as an employee.

Research consistently suggests that an employees every day experience and perception of where they work is most directly correlated with their relationship and experience with his or her direct supervisor (see my point about treating others as you like to be treated)

In a small company, that’s probably you. An employees attitude is a direct reflection of leadership.” Leading others is not easy.” Reach out to mentors and identify training opportunities to help you develop your skills as a leader.

When I was in my early days of being a Human Resource Professional I had the pleasure of having what I can only describe as the worst Manager ever. She belittled, discouraged me, set out to ensure I failed by setting tasks above my skills and would actively ignore me daily as well as refuse to help when I had questions on the work. I was also going through a divorce and had very young kids with no family support so it was an incredibly tough time emotionally.

I filed a grievance against her and the business offered a huge payout to make it go away BUT I decline it as as far as I was concerned if I had taken it I would be saying treating someone like that was OK and it is not. I ended up leaving the business 6 months later to another role, a far better role and have vowed and declared that I will NEVER treat anyone like that. This has had a huge impact on my values, beliefs, morals and is part of why I am so passionate about creating happier workplaces. Hence my motto

I Don’t go to work to be miserable so why should others‚ π

There are more than 50 qualities that research has identified as important to be a good leader. There are seven leadership qualities that stand out as being more important than others.

These are:

  • Vision ‚ÄöGreat leaders have vision, they can see into the future
  • Courage ‚ÄöCourage is rightly considered the foremost of the virtues, for upon it, all others depend.‚ π ‚ ¨ Winston Churchhill
  • Integrity ‚Äö Integrity requires that you always tell the truth, to all people, in every situation. Truthfulness is the foundation quality of the trust that is necessary for the success of any business
  • Humility – Great leaders are those who are strong and decisive but also humble
  • Strategic Planning – the ability to look ahead, to anticipate with some accuracy where the industry and the markets are going.
  • Focus – Leaders always focus on the needs of the company and the situation. Leaders focus on results, on what must be achieved by themselves, by others, and by the company. Great leaders focus on strengths, in themselves and in others.
  • Cooperation – Your ability to get everyone working and pulling together is essential to your success. Leadership is the ability to get people to work for you because they want to.

 

8 Tips to build your dream workplace for small business owners - Be the leader that you wanted as an employee

Treat each employee as a person

Treat each employee as a person

“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”

Maya Angelou

We live in a world where change is fast and we can not control it. Life is stressful and sometimes we feel powerless. Families that were once around the corner, are often either fractured or distant. Even marriage isn’t the reliable safety net that it once was. We are richer than ever before and we buy more goods than any other generation, and yet statistics keep showing that we are unhappier than ever.

As a small business owner you will be working on average 63% more than other workers. Nobody ever became a business owner so they could avoid working hard.

Running your own business stretches anybody’s work-life balance to the absolute limit. And it has emerged that micro-business owners are working an average of 52 hours a week, 63 per cent longer than the average worker.

Many micro business owners are both time and cash-strapped, they need to make the most of every day because the amount of time being squeezed into the working week is enormous.‚ π

“Tension is who you think you should be. Relaxation is who you are.” Chinese Proverb

When you started up in business and thought about the perfect workplace, what came to mind? For some it may be an office that is full of chitter chatter, smiles and high levels of productivity. Others may see it as employee’s sitting around on beanbags brainstorming ideas in an open office environment. There are some that see a perfect workplace as quiet order with work being done. For me it was everything that I didn’t like in places I had already worked ‚ ¨ I wanted my work place to be fun, challenging, encouraging, developmental and with abundance of respect and loyalty. I don’t go to work to be miserable so why should others‚ π

As a small business owner you can be at the mercy of your employees. You cannot after all control how your employee’s get up each day or choose their attitude or how their day will pan out. This unknown can cause difficulties in a workplace as the different personality types, outside experiences, and choices a person makes can ultimately effect others.

What we can do however is nurture a workplace that many often dream about. From my experience of workplace’s and as a small business owner myself, I have put together 8 tips to build that mythic, dreamed about, idealized workplace from the ground up.

Essentially however, in my opinion, as a business owner the best way to get a dream work place is – treat others as you would have them treat you‚ π

Tip Number Six

Treat each employee as a person. Remember to recognise people not only for what they do, but who they are. Understand that each employee yearns for respect in both their work and their personal lives. Get to know your employees. Celebrate personal and professional milestones. Support employees when they face personal challenges. A little bit of caring goes a long way toward employee and brand loyalty.

I read a statement in Lauren Clemett’s book, Selling You, that sums the above up well Work can be liberating or it can be alienating, exploitative, controlling and homogenizing. Create an authentic workplace and fully realize human potential‚ π

Remember to communicate with staff and test the pulse of what they are feeling. As although you as a business owner believe that you are treating people fairly, the key is the employee’s perception. A person could be being treated fairly, and be seen by others as being treated fairly, but if a person does not think he or she is being treated fairly, then their motivation will most likely be low.

Here are some things to think about;

  • Highly engaged employees are on average 50% more likely to exceed expectations than least engaged employees
  • Business with highly engaged employee’s outperform businesses with disengaged employee’s by;

54% in employee retention

89% in customer satisfaction

and fourfold in revenue growth

  • Employees who feel welcome to express their authentic self to work exhibit higher levels of workplace commitment, individual performance and willingness to help others

 

8 Tips to build your dream workplace for small business owners - Treat each employee as a person

Family Friendly workplace

Family Friendly workplace

We live in a world where change is fast and we can’t control it. Life is stressful and sometimes we feel powerless. Families that were once around the corner, are often either fractured or distant. Even marriage isn’t the reliable safety net that it once was. We are richer than ever before and we buy more goods than any other generation, and yet statistics keep showing that we are unhappier than ever.

As a small business owner you will be working on average 63% more than other workers. Nobody ever became a business owner so they could avoid working hard.

Running your own business stretches anybody’s work-life balance to the absolute limit. And it has emerged that micro-business owners are working an average of 52 hours a week, 63 per cent longer than the average worker.

Many micro business owners are both time and cash-strapped, they need to make the most of every day because the amount of time being squeezed into the working week is enormous.‚ π

“Tension is who you think you should be. Relaxation is who you are.” Chinese Proverb

When you started up in business and thought about the perfect workplace, what came to mind? For some it may be an office that is full of chitter chatter, smiles and high levels of productivity. Others may see it as employee’s sitting around on beanbags brainstorming ideas in an open office environment. There are some that see a perfect workplace as quiet order with work being done. For me it was everything that I didn’t like in places I had already worked ‚ ¨ I wanted my work place to be fun, challenging, encouraging, developmental and with abundance of respect and loyalty. I don’t go to work to be miserable so why should others‚ π

As a small business owner you can be at the mercy of your employees. You cannot after all control how your employee’s get up each day or choose their attitude or how their day will pan out. This unknown can cause difficulties in a workplace as the different personality types, outside experiences, and choices a person makes can ultimately effect others.

What we can do however is nurture a workplace that many often dream about. From my experience of workplace’s and as a small business owner myself, I have put together 8 tips to build that mythic, dreamed about, idealized workplace from the ground up.

Essentially however, in my opinion, as a business owner the best way to get a dream work place is – treat others as you would have them treat you

Tip number Five

Be a Family Friendly workplace.

While this is often more difficult for Small Business Owners, think creatively. Perhaps you close down your offices between Christmas and New Years and the week of Easter. This is not considered personal time off from their holiday allowance, just work-life balance. Investigate local health clubs and deals to encourage health and wellness.

Put family first. Be flexible. Perhaps employees can work from home or shift hours to spend time with the children each day or go to school. Having policies that encourage a work/life balance can benefit your employees while still allowing your business needs to be met.

Here are some options to consider:

  • Part time hours: offering reduced-hour working weeks (less than 38 hours).
  • Flexible hours: allowing staff to work earlier or later in the day.
  • Compressed hours: working four days a week instead of five by working longer hours.
  • Job sharing: where two or more people on part-time hours share one full-time job.
  • Teleworking: where staff work from home, mobile offices or public places.
  • Paid Parental Leave: includes adoption leave. Minimum entitlements for Paid Parental Leave apply to all employees in Australia.
  • Family/carers leave: allowing for leave to be taken when a family emergency occurs.
  • Purchased leave: allowing your staff to get extra leave by reducing their annual salary.
  • Unpaid leave for school holidays: allowing staff with school-aged children to take unpaid leave during school holidays.
  • Talking to employees about leave policies: this is a great way to find out what your employees value in a family-friendly workplace.
  • Subsidies for childcare
  • Return to work support: offering programs that help employees return to work after extended leave, including Keep in Touch days.
  • Allowing parents to return to the same job

 

Time to unplug, recharge and refuel

Time to unplug, recharge and refuel

We live in a world where change is fast and we can’t control it. Life is stressful and sometimes we feel powerless. Families that were once around the corner, are often either fractured or distant. Even marriage isn’t the reliable safety net that it once was. We are richer than ever before and we buy more goods than any other generation, and yet statistics keep showing that we are unhappier than ever.

As a small business owner you will be working on average 63% more than other workers. Nobody ever became a business owner so they could avoid working hard.

Running your own business stretches anybody’s work-life balance to the absolute limit. And it has emerged that micro-business owners are working an average of 52 hours a week, 63 per cent longer than the average worker.

Many micro business owners are both time and cash-strapped, they need to make the most of every day because the amount of time being squeezed into the working week is enormous.‚ π

“Tension is who you think you should be. Relaxation is who you are.” Chinese Proverb

When you started up in business and thought about the perfect workplace, what came to mind? For some it may be an office that is full of chitter chatter, smiles and high levels of productivity. Others may see it as employee’s sitting around on beanbags brainstorming ideas in an open office environment. There are some that see a perfect workplace as quiet order with work being done. For me it was everything that I didn’t like in places I had already worked ‚ ¨ I wanted my work place to be fun, challenging, encouraging, developmental and with abundance of respect and loyalty. I don’t go to work to be miserable so why should others‚ π

As a small business owner you can be at the mercy of your employees. You cannot after all control how your employee’s get up each day or choose their attitude or how their day will pan out. This unknown can cause difficulties in a workplace as the different personality types, outside experiences, and choices a person makes can ultimately effect others.

What we can do however is nurture a workplace that many often dream about. From my experience of workplace’s and as a small business owner myself, I have put together 8 tips to build that mythic, dreamed about, idealized workplace from the ground up.

Essentially however, in my opinion, as a business owner the best way to get a dream work place is – treat others as you would have them treat you‚ π

 

Time to unplug, recharge and refuel

Time to unplug recharge and refuel - Time to unplug, recharge and refuel

 

Tip Number 4

Allow employees time to unplug, recharge and refuel. No one knows more than a business owner that time is one of the most valuable commodities in life. After all you are working working on average 63% more than other workers already.

In today’s technology-driven world, there is an incessant need to be connected through email, computers, social media, phones, tablets and more. Out of sight, but not out of mind is true for an employee’s connection to technology.

To truly shutdown and recharge, employees must turn off the technology, and be allowed to truly rest. Overwhelmed, overworked employees produce less innovation, decreased productivity and end up burning out, or worse yet, becoming ill.

When employee’s go on holiday don’t send emails to action when they are back ‚ ¨ take their phone off them, take their computer off them ‚ ¨ unless it is a real life or death situation ‚ ¨ work can wait, let them have their time. They will appreciate you for it. Encourage actual time off with family and friends.

You can also work as a team to identify processes to work smarter not harder. I have spent the last 12 months working with my team on tightening our processes so we can get the same amount of work done in a far quicker and more effective manner. The highlight was installing an Officer Server ‚ ¨ the ease at which we share documents and work is amazing.

 

8 Tips to build your dream workplace for small business owners - Time to unplug, recharge and refuel

Opportunities Growth Development

Opportunities Growth Development

We live in a world where change is fast and we can’t control it. Life is stressful and sometimes we feel powerless. Families that were once around the corner, are often either fractured or distant. Even marriage isn’t the reliable safety net that it once was. We are richer than ever before and we buy more goods than any other generation, and yet statistics keep showing that we are unhappier than ever.

As a small business owner you will be working on average 63% more than other workers. Nobody ever became a business owner so they could avoid working hard.

Running your own business stretches anybody’s work-life balance to the absolute limit. And it has emerged that micro-business owners are working an average of 52 hours a week, 63 per cent longer than the average worker.

Many micro business owners are both time and cash-strapped, they need to make the most of every day because the amount of time being squeezed into the working week is enormous.‚ π

“Tension is who you think you should be. Relaxation is who you are.” Chinese Proverb

When you started up in business and thought about the perfect workplace, what came to mind? For some it may be an office that is full of chitter chatter, smiles and high levels of productivity. Others may see it as employee’s sitting around on beanbags brainstorming ideas in an open office environment. There are some that see a perfect workplace as quiet order with work being done. For me it was everything that I didn’t like in places I had already worked ‚ ¨ I wanted my work place to be fun, challenging, encouraging, developmental and with abundance of respect and loyalty. I don’t go to work to be miserable so why should others‚ π

As a small business owner you can be at the mercy of your employees. You cannot after all control how your employee’s get up each day or choose their attitude or how their day will pan out. This unknown can cause difficulties in a workplace as the different personality types, outside experiences, and choices a person makes can ultimately effect others.

What we can do however is nurture a workplace that many often dream about. From my experience of workplace’s and as a small business owner myself, I have put together 8 tips to build that mythic, dreamed about, idealized workplace from the ground up.

Essentially however, in my opinion, as a business owner the best way to get a dream work place is – treat others as you would have them treat you‚ π

Tip Number Three

Provide opportunities for growth and development.

It’s part of the human condition ‚ ¨ to be productive. People want to grow, develop and be challenged. Recent studies show that motivation increases when people are treated as partners while working together with others, even if they’re physically apart.

Through projects and training opportunities, an ideal workplace helps employees to grow individually which may great spillover for your company, culture and morale. Group projects don’t have to be grueling, slog through conflicting perspectives. Treating others on your team like they are important aspects of your project can make communication and collaboration much easier.

Growth includes future positions in the business. Learn where your employees want to go and help them to find the path. Encourage collaboration. Two heads are better than one. Let the employees work together to find solutions.

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10 Reasons for Team Building

  • Improving communication
  • Making the workplace more enjoyable
  • Motivating a team
  • Getting to know each other
  • Getting everyone “onto the same page”, including goal setting
  • Teaching the team self-regulation strategies
  • Helping participants to learn more about themselves (strengths & weaknesses)
  • Identifying and utilizing the strengths of team members
  • Improving team productivity
  • Practicing effective collaboration with team members

Team Building encourages the improvement of Interpersonal Skills such as: communication, negotiation, leadership, & motivation.

8 Tips to build your dream workplace for small business owners - Opportunities Growth Development

Transparent communications

Transparent communications

Transparent communications

We live in a world where change is fast and we can’t control it. Life is stressful and sometimes we feel powerless. Families that were once around the corner, are often either fractured or distant. Even marriage isn’t the reliable safety net that it once was. We are richer than ever before and we buy more goods than any other generation, and yet statistics keep showing that we are unhappier than ever.

As a small business owner you will be working on average 63% more than other workers. Nobody ever became a business owner so they could avoid working hard.

Running your own business stretches anybody’s work-life balance to the absolute limit. And it has emerged that micro-business owners are working an average of 52 hours a week, 63 per cent longer than the average worker.

Many micro business owners are both time and cash-strapped, they need to make the most of every day because the amount of time being squeezed into the working week is enormous.‚ π

“Tension is who you think you should be. Relaxation is who you are.” Chinese Proverb

When you started up in business and thought about the perfect workplace, what came to mind? For some it may be an office that is full of chitter chatter, smiles and high levels of productivity. Others may see it as employee’s sitting around on beanbags brainstorming ideas in an open office environment. There are some that see a perfect workplace as quiet order with work being done. For me it was everything that I didn’t like in places I had already worked ‚ ¨ I wanted my work place to be fun, challenging, encouraging, developmental and with abundance of respect and loyalty. I don’t go to work to be miserable so why should others‚ π

As a small business owner you can be at the mercy of your employees. You cannot after all control how your employee’s get up each day or choose their attitude or how their day will pan out. This unknown can cause difficulties in a workplace as the different personality types, outside experiences, and choices a person makes can ultimately effect others.

What we can do however is nurture a workplace that many often dream about. From my experience of workplace’s and as a small business owner myself, I have put together 8 tips to build that mythic, dreamed about, idealized workplace from the ground up.

Essentially however, in my opinion, as a business owner the best way to get a dream work place is – treat others as you would have them treat you‚ π

Productivity Gold Coast HR  300x200 - Transparent communications

Tip Number TWO

(for the full eBook of our 8 tips to build your Dream Workplace for Small Business Oweners fill in your details below)

Engage in transparent communications.Communication skills are crucial for everyone in a small business, especially for managers and owners. Provide opportunities to communicate with employees ‚ ¨ not just to them. Make sure to provide both positive and constructive feedback.

Encourage feedback about the workplace, challenges and opportunities for continuous improvement. Actively listen. Open communication practices will help to reduce silos as your company grows.

Communication Mistakes to AVOID

  • Poor Listening skills
  • Sentence Hijacking
  • Over gesturing
  • Body language miscommunication’s
  • Talking to quickly
  • Using email too much

8 Tips to build your dream workplace for small business owners - Transparent communications

Challenges when employing people

Challenges when employing people

5 biggest challenges small business owners face when employing people and how you can resolve them

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Challenges when employing people

If you happen to be a Gold Coast small business or planning to hire people in capacity of a small employer on the Gold Coast then you have a specific set of challenges to overcome. The challenges can be extremely varied depending upon the nature of the small business but still there are certain challenges which are common to small employers on the Gold Coast.

Here is a list of 5 such greatest challenges when employing people as a small business on the Gold Coast. You are not alone when facing these and we have some recommended solutions:

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Employee happiness 2016

Employee happiness 2016

The difference a happy workforce can make on your productivity

Employee happiness 2016

Side Bar 2 - Employee happiness 2016

Employee happiness does not usually top the list of corporate and business objectives , however organisation’s need to take the well-being of their workforce a lot more seriously or it could actually cost the companies their bottom lines. Make Employee happiness 2016 top of your list.

There is an impression that work is a heavy word, and happiness is a light word; and that they appear completely different. Establishments apparently expect us to leave emotions at the entrance door and be hyper-rational. Even though, when we are excited, we mobilize strength to tackle a task, and we concentrated on accomplishing something. Happy employees are usually engaged in their work, driven by the objective of their company and also get along very well with their co-workers. These factors are bigger motivation than bonuses and finances.

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Employee Engagement

Employee Engagement

Employee Engagement in a workplace for 2016

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What proves one company more successful than others? Better strategies, products, technologies, better cost structure or perhaps services? Certainly, in part all of these contribute to successful performance, but all of them would be copied over time. The one and only thing that creates sustained competitive advantage, long-term strength and company value is its workforce, the people who make the company.

When it comes to workforce, the company which engages its employees significantly outperforms companies that do not engage. In the cutthroat competition for business advantage where employees are the differentiating fact, engaging employees has to be the ultimate goal.

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2016 Success in Business

2016 Success in Business

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We all work harder when we are happy and when we feel that we’re really valued. The connection between appreciation and effort is primal – every business owner should realise that even the most humble employees want to know that you care about them. If you don’t then you are not making the most of your most valuable Asset – YOUR EMPLOYEES.

It does not need to be grand gestures, you don’t need to shower them with luxury gifts or announce to the entire world your appreciation – the more authentic and genuine you make it, the better it will be received
Employee recognition is not about driving the bottom line figure of your business – it is about workplace relationships – creating a culture that attracts, develops and maintain the best talent. Get it right and your business with thrive in 2016 success – get it wrong and expect a year of challenge’s.

Here are Fresh HR Insights 12 day’s of Christmas Recognition ideas for 2016 Success in Business

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Employee Engagement at Christmas

Employee Engagement at Christmas

What to give your employees this xmas – the significance of giving for Employee Engagement at Christmas

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Employee Engagement at Christmas – The employee relationship is a strange bond of mutual and conflicting interests simultaneously. To strike the right balance is vital for any employer since an employee is a vital part of any business’s success story. A systematic approach of an employee towards employee rewards is logical and sensible. Besides the usual system of promotions and bonuses, a well placed gift at an appropriate time works wonder in creating a pumped up better performing employee.

No better occasion than Christmas for an employer gift offering – it can have a positive effect on Employee Engagement at Christmas and beyond.

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Work Christmas party

Work Christmas party

Behaviour at a Work Christmas party – the Do’s and Don’ts for a successful event

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Christmas parties are great fun and most of us are looking forward to them in a few more days to come. But it cut’s both ways when it comes to work Christmas parties. They can be a bit tricky for a few reasons and a major cause of jobless dudes on the New Year night for being a bit to much excited‚ π on the party night.

Here are a few tips to behave yourself‚ π at a work Christmas party.

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WORKPLACE POLICIES AND PROCEDURES

WORKPLACE POLICIES AND PROCEDURES

THE IMPORTANCE OF HAVING WORKPLACE POLICIES AND PROCEDURES

 

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Workplace policy is an organized set of rules, regulations, and principles drafted to direct the managers and the staff that how they would behave in the workplace. They may be beneficial in many ways as you have them for bullying, harassment, health and safety, internet use, and social media.

Policies and procedures go hand in hand and demonstrate what your organization wants to do and how to deal with it. Policies provide a set of guiding rules to help with decision making. They are clear, simple statements of how your organization wants to conduct its services, actions or business. It’s very important that the policies are logical and reasonable, that employees are aware and clearly understand what the policy is trying to achieve.

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Position Descriptions – Do you have them?

Position Descriptions – Do you have them?

Do you have position descriptions?

Human resource is the most important asset of any company (howsoever automated it may be). Getting the best from the workforce is one of the leading objectives of top management to achieve organizational efficient. Position description is one of the most important tools for human resource management. It forms the basis of individual performance evaluation and gives a clear and concise description of what is expected of an employee.

A Position description is a one of the important document in the professional field of expertise. Every well managed and streamlined company would have it. However if you don’t have position descriptions in place in your business, then its high time that you should have one. Here are the reasons why you should have one.

workplace psychology fresh hr insights 300x260 - Position Descriptions - Do you have them?

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Hiring the right person

Hiring the right person

Hiring the right person

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Hiring the right person

One of the most important decisions that you will make when running your business, is hiring the right person for the right job at the right time. Getting it right straight from the beginning can save you considerable time, money and hassle.

Companies keep on making various hiring mistakes. They often realise too late that it would have been better to outsource this task to a Professional Recruitment Consultant. Doing so would allow them to focus on their core tasks in a more effective way. Fresh HR Insights Pty Ltd is a Gold Coast based Human Resource Consultancy that can help you in a quick, professional and effective way to fill the positions that you find so challenging.

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