Workshops, Training and Seminars

Eliminate your workplace concerns with Fair Work and Employment Legislation compliance. As Employment Relations Experts work with you every step of the way to build motivated, highly productive and revenue-rich workplaces. Book us to facilitate one of our workshops at your workplace. We work with you as you navigate the minefield of workplace regulations. Learn how to manage common issues faced by employers when dealing with the ever changing legislation.  

Our workshops are fast paced with enough information to help you avoid employment problems – making sure you are better equipped to manage your employees.  You walk away with a workbook and an abundance of knowledge. 

 Being more educated and informed about workplace compliance will make all the difference.

Practical HR Management For Business Owners and Managers

When we have staff, we are faced with a boiling pot of personalities and competing demands. Good employees can be your greatest asset, and getting it wrong can possibly become your greatest cost.  A great leader no longer looks at staff as a collective but will look at individuals and what they can do to motivate them to work towards a common goal. Individuals, however, have different needs and requirements on how they like to be treated and how they treat others. Getting this right can create an AMAZING workplace where productivity is high, customers are over the moon, and revenue is AWESOME. Get it wrong, and the story is not so rosy. Course Features:

  • Duration:          3 hours
  • Suitable for:      Supervisor’s, Managers and Small Business Owners
  • Location:          On or off-site
  • Cost:                $1,997* for up to 10 people
  • Recognition:     Certificate of Attendance

Learning Outcomes:

  • Understanding Legislation
  • Knowledge of what Fair Work look for in an unfair dismissal claim
  • The Art of Communication
  • Absence Management inc Legal Risk of Dismissing an employee for Absenteeism
  • Diagnosing Poor Performance
  • Performance V Misconduct – The difference

 

Practical HR Management for Business Owners and Managers Training

 

Creating Effective Workplace Relationships

It as been proven time and time again that poor communication causes more problems than any other in the workplace. It is the most quoted cause of frustration and failure to perform. What is the communication climate in your Business? In other word, what is the nature and content of upward, downward, lateral and external communication?

While everyone in an organisation communicates, management set the tune for this climate. How well they open and clearly communicate with each other, employees and other stakeholders sets the stage for how fruitfully ideas and information are exchanged throughout the business. The effectiveness of the communication affects the organisations morale, productivity and ultimately, its success.

This is a 6 hour workshop with activities and thought provoking material. We bring in an introduction to managing People Performance and conducting a Performance Management Interview. You will walk away with the skills and knowledge as well as frameworks for effectively managing communication and performance management.

  •  Duration:          6 hours
  • Suitable for:      Supervisor’s, Managers and Small Business Owners
  • Location:          On or off-site
  • Cost:                $3,897* for up to 10 people
  • Recognition:     Certificate of Attendance

Learning Outcomes:

  • The Managers role in effective communication
  • Top ten communication barriers
  • Importance of Leadership skills
  • Giving effective feedback
  • What makes people tick
  • Trust and Effective relationships
  • Performance Management – how to

 

Creating Effective Workplace Relationships

Managing Separation and Termination

As a business you will need to become familiar with the legislation that all Australian work under. An organisation that wants to build a reputation for being an employer of choice looks for ways to effectively manage staff issues in a timely manner. With the right processes in place to identify poor performance at an early stage of employment, a solution can be found that may include training, reassessment of duties, mentoring, or if all else fails, may lead to termination of employment.

As an employer, you should be aware of employees rights regarding termination of their employment. If you need to dismiss an employee. It must be for a valid reason. A dismissal should not be Harsh, Unjust or Unreasonable.

Unfair Dismissal – An unfair dismissal occurs where an employee makes an unfair dismissal claim stating:

  • The dismissal was harsh, unjust or unreasonable, and
  • The dismissal was not a genuine redundancy, and
  • The dismissal was not consistent with the Small Business Fair Dismissal Code, where the employee was employed by a small business.

Fair Work Australia broadens the scope of unfair dismissal laws to cover all employees, subject to an employee serving a qualifying period. This is a six month period with an employer of over 15 staff and twelve months for a small business with less than 15 employees. During the above periods of qualification, employees can be dismissed and the unfair dismissal law does not apply. Course Features:

  • Duration:          3 hours
  • Suitable for:      Supervisor’s, Managers and Small Business Owners
  • Location:          On or off-site
  • Cost:                $1,997* for up to 10 people
  • Recognition:     Certificate of Attendance

Learning Outcomes:

  • Understanding Legislation
  • Knowledge of what Fair Work look for in an unfair dismissal claim
  • Procedural Fairness awareness
  • Skills and Knowledge for Disciplinary Action
  • The role of Managers and Supervisors

 

Managing Separation and Termination

Missing in Action - How to Manage absent Employees

Employees are taking 8.93 days sick and carers leave each per year, according to a new survey — with illness and family responsibilities being the primary reasons. The cost of absenteeism to respondents’ businesses was $2741 per employee per annum. Personal leave is an entitlement under the National Employment Standards (NES) for all employees under the national system. Personal leave is for employees who are unable to work due to illness or injury (“sick leave”) or due to the need to care for an immediate family or household member who is ill or injured (“carer’s leave”). The personal leave provisions of the NES should be read in conjunction with any personal leave provisions in an applicable Award or contract of employment where they are more beneficial than the provisions of the NES. But what can you do when the absence is going to far? Course Features:

 

  • Duration:          1.5 hours
  • Suitable for:      Supervisor’s, Managers and Small Business Owners
  • Location:          On or off-site
  • Cost:                $997* for up to 10 people
  • Recognition:     Certificate of Attendance

Learning Outcomes:

  • How to implement a plan to deal with absenteeism
  • Introducing Flexible working practices
  • Requesting Medical Information
  • Taking Disciplinary Action
  • Legal risks
  • Step by Step guide
  • Abandonment of Employment

 

Missing in Action – How to Manage absent Employees

Bullying, Harassment and Grievance Handling Training

There are legal requirements for employers to prevent workplace bullying and to ensure the health, safety and welfare of their workers. This 3 hour workshop is designed to assist Employers meet their legislative obligations. It is suitable for all workers (employees, contractors, supervisors and managers) and it is based on the latest best practice principles recommended by the Fair Work Commission. The training is also designed to incorporate the implementation or reinforcement of your Company’s policies.

Course Features:

  • Duration:          3 hours
  • Suitable for:     Supervisor’s, Managers and Small Business Owners
  • Location:          On or off-site
  • Cost:                $1,997* for up to 10 people
  • Recognition:     Certificate of Attendance

Learning Outcomes:

  • Understanding Legislation
  • Understanding the difference between Direct, Indirect Bullying and Managerial action
  • Procedural Fairness awareness
  • Skills and Knowledge for responding to inappropriate behaviour
  • Internal conflict resolution processes

 

Bullying, Harassment & Grievance Handling Training

Managing Conflict in the Workplace

No one likes being put in a position where they feel threatened or unsafe. Unfortunately situations do arise where personal safety may be threatened – verbally or worse physically. Employers need to be prepared for these situations. As a business you should have policies that outline what action is required to be taken in such situations.

Course Features:

  • Duration:          3 hours
  • Suitable for:     Employee’s,  Supervisor’s, Managers and Small Business Owners
  • Location:          On or off-site
  • Cost:                $1,997* for up to 10 people
  • Recognition:     Certificate of Attendance

Learning Outcomes:

  • Taking responsibility for finding a solution for conflict;
  • Dealing with conflict sensitively, courteously and discreetly;
  • The use effective conflict resolution techniques and communication skills to manage conflict and develop solutions
  • Skills and Knowledge for responding to inappropriate behaviour
  • Negotiation skills

 

Managing Conflict in the Workplace

* All training costs exclude GST, room hire (if applicable) and travel costs.

Sessions are tailored to suit your business requirements therefore a 4 week preparation stage applies following booking. As our training is NOT “off the shelf” and is specifically designed for your business we ask for a payment of 50% up front and the remainder paid the day before the training takes place.

Minimise your risk and exposure to expensive legal costs.

Enquire today about booking workplace training with Fresh HR Insights Pty Ltd – call 0452 471 960 or email [email protected]

Feedback on our Events

Paulette holds a wealth of knowledge and is definitely the go to person in this field!!!

Kathy Bateman

Director, Migration Team Australia

“It was fantastic, thank you so much. I would love to download your HR brain. You are such a pleasure to listen to and incredibly knowledgeable. I gained so much information was buzzing when I left. Can not wait for the next course. Love my candle to my car smells spectacular.

Liz Kinchin

Director, Giant Chemist, Pacific Fair

Paulette is no doubt the authority on all things HR! I was blown away by how generous she was with her knowledge and information, and I have already implemented some of the things I learnt from the workshop. I didn’t realise how much I didn’t know until I hear Paulette speak. Thank goodness I went along! The HR insights I received could save me THOUSANDS down the track!! Very worthwhile!!

Katrina Voevodin

Founder // Creative Director, Winning by Design

Paulette your HR knowledge is insightful. Refreshing to have a down to earth approach to HR. 3 enjoyable hours of precise information.

Tracie Bond

Office Manager, Traymark Industrial Caravans Pty Ltd

Paulette is a true HR genius, she is spot on with timely advice and great with her knowledge of the legislation. She has drafted some brilliant policies and procedures and was able to help me implement them in my business. I now have Paulette on tap as my HR Advisor and regard her as an integral part of my team and here’s the best bit, she’s not on my full-time payroll, just a simple retainer…absolute Gold!

Lindsay Adams

CEO, Teamocracy

Guest Speaker

Fresh HR Insights managing Director, Paulette McCormack is an engaging and passionate public speaker. If you are looking for a presentation at your next conference or event particularly on getting the best out of your workforce in a positive and rewarding way Paulette is the perfect choice.

Topics that Paulette speaks on;

  • The 4 C’s of Human Resource Management
  • Aligning your team for increased productivity
  • Building foundations for business success through your employees

If you would like to engage Paulette as a guest speaker at a conference or at an event then please contact us by emailing [email protected] or 0452 471 960.

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